Shipping policy

Last updated: October 21, 2026

1. Where do we ship?

We currently ship to addresses within the United States.

2. Shipping cost

The shipping cost for your order is always shown in your cart and at checkout before you place your order.

3. Processing and delivery time

Every product is made just for you, so the total waiting time consists of:

Design (1–3 days): after you place your order, our designers create the design based on your photo.
Production (2–3 days): embroidering or making your product, followed by a quality check.
Shipping: once production is finished, your product is carefully packed and handed over to the carrier.

In total, your order usually arrives within 7–10 business days of being placed. During busy periods (for example before the holidays) or for reasons beyond our control (such as weather or carrier delays), delivery may take a few days longer. The delivery time shown is an estimate.

4. Order tracking

Once your order has shipped, you will receive a shipping confirmation email and, where available, a tracking number for your package.

5. Delivery address

Please double-check your delivery address before placing your order. If you notice a mistake, email us as soon as possible at info@stitchedpup.com. We are not responsible for delays or failed deliveries caused by an incorrect address provided by the customer.